Tenant Resources

At Bijou Property Management, we want to provide the best rental experience for our tenants. As a landlord agent, we will handle all communication on your landlord’s behalf, including maintenance requests, rent collection, and questions about the property, so let us know how we can help.

Resident Benefits Package

Bijou Property Management now offers a resident benefits package to make your rental experience even better. Here are a few of the highlights:

Online Tenant Portal

Our mobile-friendly portal allows you to pay rent and view important documents wherever you are. You can even set up automatic rent payments, so you never miss a payment again.

Submit 24/7 Maintenance Requests

Is something wrong with your rental? Submit a maintenance request online or over the phone and receive a prompt response from one of our property managers.

Renters' Insurance

You'll be added to our master insurance plan through a top-rated carrier. This fulfills the insurance requirements for your lease and protects your personal property from damage.

Homebuying Assistance

If your eventual goal is homeownership, our experienced real estate agents will help you get there. From finding the right lender to closing on the home of your dreams, we're here to support you.

Renting Through a Property Management Company

Bijou Property Management carefully maintains our rental properties and responds promptly to tenant questions and requests. Here are a few benefits of renting through a property management company versus through an independent landlord:

  • Property maintenance is our full-time job, so you won’t have to wait days for a response if your toilet isn’t flushing properly.
  • We’ll communicate with you when maintenance appointments are scheduled.
  • We carefully document property conditions, which protects you from being charged for pre-existing damage.
  • Our team of realtors can help you find another rental or a home to buy when it’s time to move.

 

If you have questions about what it’s like to rent from us, fill out the form below. We can also provide tenant references on request.

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Tenant FAQs

Yes, but with a few restrictions. Pets must be small or mid-sized adults. Exact requirements may vary by property. They must also have a completed pet profile through petscreening.com. Finally, we require an additional $300 deposit per pet and $35 monthly pet fee.

The home must be professionally cleaned and ready for a new occupant to avoid a cleaning deduction from your security deposit. We provide a complete checklist here but feel free to contact us with any questions.

If the home is clean and undamaged (beyond normal wear and tear), you can expect to receive your full security deposit back. We keep careful records of the property’s condition to be as fair and accurate as possible. 

If you feel something has been wrongfully withheld from your security deposit, you can request a security deposit review here. Please allow up to 20 business days for a response.

Visit your online tenant portal to submit a maintenance request, and we’ll address the issue as soon as possible.

While Bijou Property Management, Inc. does accept compliant portable screening reports as defined by HB23-1099, which would result in an application fee refund, we do still require that all tenants complete our application (click APPLY NOW at the link below). If a compliant portable report is provided and e-mailed to office@bijoupm.com, we will issue an application fee refund after submittal of your application.

Yes, but with our resident benefits package, you’ll be added to our master insurance policy which meets all of the requirements for your lease. You can choose to purchase additional insurance on your own, but it’s not required.

No, we do not accept any cosigners for our rental properties. You must meet all income requirements independently.

Submit Your Rental Application

Thank you for your interest in renting from Bijou Property Management. We’re excited to connect with you! Click the link below to access our rental application on Findigs, and let us know if you have any questions.